Agent Login / Logout

Feature Description
This feature allows an agent to have their extension logged in or logged out of a call queue at any
given time. This is useful for agents on shift work, or for when an agent leaves there desk. There is
no point leaving a caller to sit ringing an agent extension when the agent is not there to answer. With
this option enabled an agent can control when their phone is active in the call queue and when it is
not.

Special Note: For this feature to work, the administrator of the PBX has to enable "Agent Logoff", if
this option is not enabled agents will be unable to login and logout of their call Queues. This provides
the owner / manager of a company the ability to have more control over what their agents are able to
do.