Call Queue Ring Duration
Feature DescriptionLets you set how many SECONDS your call queues should hold callers in queue before sending them
into voicemail. Setting this too low may not allow enough time for all agents to answer, but setting
this too long may never give your callers the option to leave voicemail. Remember this setting is in
SECONDS and not minutes.
Special Note: You must be a PBX Administrator to access this functionality.