What is a Managed Service Provider (MSP)?

New and innovative technologies not only present powerful opportunities for businesses, but they also present challenges. The continuously changing pace of IT infrastructure is extraordinary. IT departments can no longer standardize on a few computer models or single operating systems.

Cloud-based technologies and mobile devices have brought so many prospects and have also introduced platforms and apps for them to manage and secure. For several organizations, these challenges add up to expenses, hiring cost, training workers, acquiring infrastructure and providing support for evolving technologies. For keeping pace with modern technology, most of the SMBs turn to managed service providers such as MYDWARE for help.

Managed services is a word which refers to outsourcing a company’s IT network support and management services for the purpose of improving business operations. A managed service provider (MSP) like MYDWARE is an outsourced organization which manages a company’s complete IT infrastructure. Established and reputable MSPs are responsible for hosting and managing servers, applications, and networks for SMBs.

A Full Service MSP works as a network administrator, security expert, disaster recovery professional, web hosting solution provider, internet service provider, offers design and development, as well as cloud and local backup and VoIP services just to name a few.
These are the professionals who are capable of handling B2B integration, supply chain management and the tasks which clients don’t want to do on their own either because of limited in-house knowledge or extra time to do it on their own.

MSP’s streamline different business services for clients in different industries. These services comprise of internet services, web hosting, email hosting, cloud desktop, design and development etc. They also offer backup and disaster recovery plans to different companies who rely on MSPs for efficiency and reliability in their IT operations.

Here are some of the benefits provided by managed service providers:

1. Cost –Effective

Managed IT services allow companies to keep their focus on core business plans and strategies, instead of having to deal with everyday operations and IT-related issues. It also saves money in the long-run and costs less than staffing a single full-time internal IT person. Companies who use MSPs gain access to nearly 30-40 IT professionals who are expert in areas such as virtualization, network storage, IT industry, security, compliance etc.

2. Proactive solutions

MSPs integrate regular and comprehensive preventive maintenance in order to stay ahead of the issues related to desktop devices and networks. They are a powerful medium through which the stability and reliability of the organizations IT assets are ensured. A reliable MSP will monitor your infrastructure and proactively take the necessary actions to safeguard your interests in instances when a problem arises.

3.Network Security

It is one of the most vital services provided by managed service providers. They upgrade and manage IT infrastructure and make sure systems aren’t compromised by malicious parties. They have skills in IT network security and offer a peace of mind to their clients. With increased reliance on technology, it is vital for SMBs to secure every aspect of their IT network. These networks are immune to attacks and threats which is why they require a stable and efficient security provider. MSPs greatly improve enterprise security as they are equipped with efficient backup and disaster recovery plan.

4. Expert Support

The support delivered by MSPs can bridge skills gap which would otherwise cost a lot of time and money in training in-house staff, particularly for one-off or short-term plans. It is also a great opportunity allowing the internal IT team to get on with other, less mundane tasks and projects where their skills and in-house knowledge can be better utilized.