How Much Do IT Services Cost?

At MYDWARE IT Solutions Inc., we know you want to save money and keep your business strong. When you use IT services, expert helpers take care of your computers, networks, and devices. This helps you work faster, avoid big problems, and feel less stressed. You don’t have to worry about small tech issues turning into big headaches.

But here’s the big question: how much will it cost? Many business owners feel confused or worried because prices can seem like a mystery. We made this guide to explain things clearly and show you what to expect. Knowing the price ahead of time helps you plan and make smart choices.

What Are IT Services?

What Does "IT Service" Mean?

IT services mean you let trained experts outside your company help with your tech needs. These experts can watch your systems, fix problems, and help plan for the future. Instead of trying to figure out hard tech stuff on your own, you get help from people who do this every day. This saves you time, avoids mistakes, and keeps your business safe.

Full-Service IT Help

With full-service IT help (also known as Managed IT), the outside team becomes your company’s own IT department. They do everything: they plan what you need, install new software, fix things when they break, and keep your systems updated. You can focus on your business while they make sure your tech is always working. This is great if you want to feel sure that experts are watching out for you 24/7.

Shared IT Help

With shared IT help (also known as Co-Mananaged IT), the outside experts work with your own IT team. They handle special jobs, like setting up backups or protecting against hackers. Your own team does the day-to-day work, while the outside team steps in for bigger or more complicated tasks. This is perfect if you want extra help without giving up control over your systems.

How Much Does IT Help Cost?

Why Prices Change

Prices change because every business is different. A small company with simple needs will pay less than a big company with lots of tech and lots of users. Some companies need help with everything; others just need a little support. That’s why we can’t give you just one number. But we can share common price ranges so you know what to expect.

Average Price Range

In Canada, most businesses pay $150 to $400 per person, per month for IT help. That means if you have 30 people using computers, you pay for 30 people. The price depends on how many services you want. A company that only wants basic help will pay less, while a company that wants full-service help will pay more.

Cheapest IT Help

Watching-Only Services

The cheapest option is watching-only help, costing $99 to $150 per month. This is like having a guard who watches your computers and lets you know if something goes wrong. But remember, they only tell you about the problem – they don’t fix it. You have to fix it yourself or pay extra.

Paying for Fixes

If you need the experts to fix problems, you might pay $175 to $350 per hour. This can get expensive if your systems break often or if you have old equipment that needs lots of repairs. Plus, you might have to choose which problems get fixed now and which have to wait until later. This can be stressful and hard to manage.

Middle-to-Top Level IT Help

What You Get

Most small and medium businesses pick this level. Here, the IT team does more than just watch – they stop problems before they happen. They run tests, check for weaknesses, and keep your systems updated. This helps prevent costly breakdowns and keeps your business running smoothly. You get peace of mind knowing experts are watching over everything.

What’s Included

This level of service usually includes:

  • Help desk support anytime you need it
  • Safety checks to stop hackers
  • Plans to back up and recover your data if something goes wrong
  • Help on-site or from far away when you need it
  • One set monthly price so you can plan your budget

Per Device Pricing

Some businesses pay by the device:

  • $100-400 per server
  • $50-100 per computer or workstation
  • $30-75 per firewall
  • $15-40 per switch

Per Person Pricing

Others pay by the person:

  • $150-175 per user each month

This setup gives you flexibility to pick what works best for your business.

Top-Level IT Help

Fully Hosted or Cloud Services

At the top level, $250-400 per person, per month, you get everything included. This means the IT team not only helps you but also provides the tools, software, and cloud systems you use every day. You don’t have to buy your own servers or hardware because they handle it all for you.

When You Need This Level

You may need this top level if you:

  • Want very strong cybersecurity
  • Have special projects that need expert help
  • Want to host your whole system in the cloud for easier access and management

This is the most complete option, giving you the highest level of service and support.

What Changes the Price?

Big Price Factors

The biggest things that change your price are:

  • What kind of help you need
  • How much time and work the IT team puts in

If you want full support, the price goes up. But you also get a lot more in return: more safety, less stress, and better system performance.

Tech That Affects Price

Different kinds of tech can change the price, such as:

  • Warehouse and storage systems
  • Security tools and compliance needs
  • Number of offices or locations you have
  • Firewalls and network protections

All these pieces matter because they make your system more or less complex.

How Can I Figure Out My Costs?

Questions to Think About                     

To get closer to your true cost, ask yourself:

  • Do I want to keep my own IT team or just use outside help?
  • Do I want to pay one flat price each month?
  • How complicated is my tech setup?
  • Will I need help on-site or just remote?
  • Am I using cloud systems or local ones?
  • Do I need to meet Canadian compliance standards like PIPEDA or CCCS?

Answering these questions helps you understand what you need and what you should expect to pay.

IT Services

Here’s a list of IT service you might need in your business:

A Big Note Before You Buy

Not All Packages Are the Same

Even if two IT companies offer plans with the same name, the details inside can be very different. That’s why it’s super important to check what you’re getting. Ask questions, read the fine print, and make sure the services match what you need.

Need Help Deciding?

At MYDWARE IT Solutions Inc., we’re happy to help you figure things out – even if you don’t end up using our services. We want you to make the best choice for your business!