Help For Most Of Our Services Is Available 24/7/365 - How Can We Make Your Day Better?

I am having issues with my server or my computer under MYDWARE's fully managed IT services

I Need Immediate Help With My Computer And I Have A 24/7/365 Help Desk Agreement

We are available 24/7/365 to support you

Call us 416-628-7107, Option 3

Live Chat: Using the help desk icon on your computer’s desktop

I Need Help With My Computer But I Do Not Have A 24/7/365 Help Desk Agreement Just Yet

Support is available during business hours Mon-Fri

Call us 416-628-7107, Option 4

Choose the "Lets Chat" button on the bottom right of this webpage. Select general reception, then press start chat

Rescue Me

Allow your IT technician to access this computer or device

A small program is needed to access your computer.

Click one of the links below to begin your download.

1) Launch the downloaded program. It may be in your downloads folder.

2) Give the 9-digit number to your IT technician who's assisting you.

3) When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.

I am having issues with my domain, website, or email not covered under MYDWARE's managed services

We are available 24/7/365 to support you

Choose the "Lets Chat" button on the bottom right of this webpage. Select general reception, then press start chat

Call us 416-628-7107, Option 3

HOSTING DEPARTMENT NOTES.

If you purchase web hosting and email from us but we do not manage your office computers or network, below are the right support options for you.

Please note, these support options are limited to your web hosting and email service.

This team does not provide technical support for your computers or servers.

Other Help

I have billing questions

Support is available during business hours Mon-Fri

Call us 416-628-7107, Option 2

Choose the "Lets Chat" button on the bottom right of this webpage. Select billing, then press start chat

I have a sales-related question

Have a question about any of our products or services? We are available during business hours Mon-Fri

Head Office: 416-628-7107, option1

Toronto Sales: 416-907-8018

GTA Sales: 905-731-9687

Simcoe County Sales: 705-413-2568

Toll free Sales: 888-MYDWARE

Fax: 416-848-7523

Choose the "Lets Chat" button on the bottom right of this webpage. Select general reception, then press start chat

I have another type of question

Have a general inquiry not related to any of the other support options? We are available during business hours Mon-Fri.

Head Office: 416-628-7107, option 0

Choose the "Lets Chat" button on the bottom right of this webpage. Select general reception, then press start chat

Self Help Tools - Here are some trusted third-party tools that can help with support related issue