Client Success Stories
I feel secure and supported - you guys hit the nail on the head every time
Our previous company barely got anything done and we had to follow up on everything. The commitment MYDWARE makes to us is greatly appreciated, you guys are a part of our office. Setting up our office was a tough decision. Now that we’re up and running I feel secure and supported. As we grew, we came to understand downtime with increased staff is very expensive. MYDWARE followed up on every issue at each stage to ensure that our goals were met. To me that is a must. Following up on items after they are completed to ensure satisfaction is just as important as doing them, and you guys hit that on the nail every time. Keep up the good work!!
Working with Darryl has been nothing but spectacular.
Working with Darryl over the last year has been nothing but spectacular. Very polite, courteous and professional. Being a contractor in this fast-paced world doesn't leave a lot of time for me to keep up with technology. Darryl has taken care of all our needs.
Well Done!!!! Would highly recommend him and the company to anyone.
MYDWARE is always fast and responsive to our needs
Our company has been using MYDWARE for 17 years for our all of our communication needs including IP phones, web hosting and computer support. They have always been very responsive and forthcoming with solutions to keep the business running. We have referred many of our own customers to MYDWARE so if you’re looking for an honest, professional and courteous IT provider, you are in good hands!
Rayment & Collins
Their foundation is solid - any issues will be quickly addressed!
As a software developer, we have no worries about their IT infrastructure. The foundation is solid and any issues that do arise will be quickly addressed. I have come to enjoy rapid response times and a high level of technical proficiency. With a minimal explanation of the problem, they resolve problems quickly.
JF Custom Software
It’s really a one stop shop - without any of the hassles/penny pinching
The multitude of service offerings that we can get through MYDWARE is truly anything a business would need to operate – it’s really a one stop shop, just an all-around superior product set at a great value compared to some of the larger players out there. Without any of the hassles/penny pinching you see at other providers. Oh, and they’re friendly too.
MYDWARE is second to none when it comes to the services they provide, they continue to add new services and platforms to help make their customers lives easier and more productive wherever or wherever you happen to compute.
You get what you pay for - My systems work! If anything goes wrong it gets fixed fast.
Since MYDWARE has been looking after our system, we have had little to no down time, viruses or malware. The backup service provided to us is essential and makes me feel safe with my company’s data. The new Cloud Desktop I just signed up for allows me to access the system from where ever I am, and that has been a huge bonus in time saving. Yes it costs money but so does everything else, from good food, good wine, to clothes and cars.
Price is always on people’s minds, “am I paying too much for what I am getting”. Well, I can honestly say that I know the answer. I was working at a job when one owner said to the other “ why do we pay these guys this much” the other owner answered him the next week when all hell broke loose and we dealt with the situation and got to the solution as quick as possible, “that’s why” he said. When things go wrong, and they will, you want confident and reliable people to deal with it, and that costs, the right amount, not too much.
MJK Electric Inc
We have peace of mind and a single vendor to work with - one call and issues are resolved.
Since we moved to MYDWARE we have had piece of mind. When, and if, there is an issue we know with just a phone call it will be fixed and we can continue with our work day. MYDWARE streamlines all our services and we do not have to deal with a plethora of companies. One call and it is done.
Straitlink Global Logistics
Darryl is always quick to respond and patiently coaches me thru the steps
Darryl has been very patient with my limited amount of knowledge. His ability to explain thoroughly has improved my understanding of website development and hosting.
Unknowingly, my company had allowed third party web host companies to maintain control of our website. Thanks to Darryl, he brought this to our attention and assisted me to regain control of our information. I now trust Darryl's advice and rely upon his guidance.
I love the MYDWARE It service. I can change information independently, without third party costs. When I need assistance, Darryl, is always quick to respond and patiently coaches me through the steps.
Bigstar Sandy Shoes Inc.
We have had no downtime in the last three years
For the last three years I have been working with MYDWARE, they have provided a stable, consistent phone service for us. In the last three years we’ve had no downtime. In addition to the stable service, the cost savings have been considerable. Call quality has been great too. Personally, I have found Darryl to be a helpful and a knowledgeable resource who is always available when we need him.
We think of Darryl like a member of our family
We’ve been with MYDWARE for over 10 years now. We get a single solution no nonsense provider for everything my company uses. Darryl has always been fast, knowledgeable and friendly to deal with. I always feel the advice he gives is transparent, professional and exactly what we need to address particular challenges we face. We literally have every single one of our IT services with MYDWARE and things just work! When I need help, it is a simple phone call or email away.
RF Hood Limited
Darryl always makes himself available to explain things in a non-technical way to me
I've had nothing but a positive experience working with MYDWARE - over the years we've been using their service and relying on them for our we site and webhosting. Although I don't have a great deal of technical knowledge, Darryl always makes himself available to explain things to me and promptly assists me with any requests I have. I would absolutely recommend their services!
MYDWARE has always given me great service
I have been dealing with Darryl at MYDWARE for over 12 years and he has always given great service. He displays a high level of expertise in the IT field and has been a pleasure to work with. I recommend MYDWARE for all IT needs.
Roman Building Materials Ltd.
I have no understanding of IT, MYDWARE solves all of this for me
I have worked with MYDWARE since 2007. They have always been professional, efficient and reliable. I run a personal training business, I have no background or understanding of IT. Darryl was able to quickly get me setup on a professional domain, email and website for my clients. If you don’t understand technical stuff and want someone you can trust, I recommend their services to anyone or any business.
I take their advice because I learning the hard way
I’ve been a customer for 16 years. I take Darryl’s advice because I learned the hard way the extra cost of not doing it right the first time around. We tried doing things with always price as the concern and learned over time it ends up being more expensive and is not worth it. For my company, reliable equipment that doesn’t cause down time is our focus these days, it costs us a lot more when we are down. So we trust MYDWARE to provide fair competitive prices and over the years we have full trust and faith that we are getting fair market pricing.
MYDWARE offers competitive pricing and different options depending on your budget, my company has very little down time if ever, my computers are scanned and updated daily to prevent issues. MYDWARE is quick to get a hold of and deals with urgent matters very quickly.
Perris Leathers Ltd.
Fast Response Times – We are in retail and time is money!
MYDWARE's service, support and online portal give me full control over our phone systems at our retail stores. The assistance you are getting is quite immediate, which helps us a lot as we are in retail and time is money. It is handy as a business administrator to access things like voicemail, recorded phone calls, or even rebooting the phone remotely. I love the fact, if I have any inquiries regarding things like finding a certain recording, how to program a phone to forward calls, your IT solution platform online provide assistance right away.
Your business should absolutely work with MYDWARE!
MYDWARE offers us all-in-one service (one stop shop), with the ease of working with one company we can focus on running our business. Having everything under one platform provides us with rapid response and updates from a knowledgeable and friendly team.
Royal Design Inc.
It’s the personal touch that makes the biggest difference
With my limited IT knowledge, managing and maintaining my IT services was always my biggest headache in my business. With MYDWARE, I no longer need to worry about any issues related to my IT and I am able to focus 100% on my own business.
It’s the personal touch that makes the biggest difference than other IT firms that I have worked with in the past. You know there is always someone behind the phone or screen ready to help you.
If you are looking for a cost effective, user friendly, IT solution company, I can personally vouch that MYDWARE is the right choice for you. If there is one thing that I regret about MYDWARE, is “Why didn’t I know you sooner?”
You get an owner that truly cares and that makes all the difference in the world
Over the last 18 years, I have always enjoyed the personal touch anytime I need assistance. In each interaction I always felt important and that I was not just another customer. I run a SMB business myself, I know how important it is to not lose touch with clients. I can say in all honesty, I've always felt Darryl and his team care about me and my company on a personal level.
Give Darryl and MYDWARE a chance and watch how they exceed your expectations. It's that personal touch with an owner that truly cares that makes all the difference in the world.
Trusting MYDWARE is an easy justification for me.
Lime Collar Group
The biggest difference between other IT companies is there's no Darryl
We are a company who shopped our IT pricing after a door-to-door sales person told us how much we could save. What a big mistake we made. The initial offer made it sound significantly less however, there were so many hidden factors (like purchasing extremely expensive phone systems/software). Not mention during the switch over our service ended up being disconnected on three different occasions. This provider was a large company and I was blown away by how much information was lost between departments. It was such an unpleasant experience, we tried hard to cancel but we were now locked into a contract with high penalties if we were to cancel. I have since moved my service back and it is such a relief! I’m too busy to stress over my IT and since we returned our phones and internet back to Darryl, it has taken away so many of my headaches. Darryl stands behind his products and will go above and beyond to ensure his service is operating correctly
Darryl has managed our IT for the past 15 years. If we have an issue, it’s a simple call and he resolves it. If we require a new system or service Darryl always provides detailed options and different pricing. I trust Darryl and believe that he has our company’s best interest at heart. My typical answer when reviewing the different options is, “what do you think we should do” and most likely go off his response.
Whenever we hire a new employee Darryl we let Darryl know and he sets up their computers, email, cloud login and everything else from the IT stand point.
Darryl monitors our systems and automatically does updates and backups. It is nice to have the single point-of-contact for all of our IT needs.
Triple J Contracting Inc.