How an IT Service Provider Can Simplify Budgeting for Small Businesses
Do you find budgeting for IT challenging? If so, you aren’t alone. ...
How Hackers Can Use PNG Image Files as Malware
The fight between cybercriminals and cybersecurity is fought every single day. As new technology is implemented in hopes of protecting against cyberattacks, hackers are constantly finding new ways to infect and attack devices. With many …
Bypass Android Lock Screen on Pixel and Other Devices
David Schütz, a cybersecurity researcher, inadvertently discovered a means to circumvent the lock screen on his fully updated Google Pixel 6 and Pixel 5 devices, allowing anybody with physical access to the smartphone to unlock …
Recent Growth of Fake LinkedIn Accounts
According to a KrebsOnSecurity article, the recent growth of phony LinkedIn accounts is causing an identity crisis for the business networking site and organizations that rely on it to hire and evaluate new workers. The …
Implementing SSO in Your Business
When you're a business owner, you always look for ways to streamline processes and improve efficiency. A single sign-on (SSO) system is a great way to simplify authentication. It allows users to access multiple applications …
Are You Losing Hours Each Week Setting Up Video Calls?
Video calls can be a time saver, but a new study shows some workers are wasting up to 10 minutes just getting the call set up. That’s a massive loss of productivity. So it could …
How To Say Goodbye To Boring Bullet-Points
Bullet-points. Useful, but kind of boring. Not anymore. This video shows you how to make your bullet-points looks as awesome as the rest of your PowerPoint presentation. ...
SaaS Phishing Attacks Are Increasing
It's getting easier than ever to conduct effective phishing campaigns thanks to the rise in popularity of SaaS platforms. A recently published report released by Palo Alto Networks' Unit 42 revealed that the use of …
7 Apps That Can Help You Improve Customer Experience in 2023
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do …
VoIP Features Enhance Customer Experience
There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel abandoned during this time. In …
