MYDWARE IT Solutions Inc.

Posts Tagged ‘Employees’

Social Engineering: The Human Side of Hacking

What’s the weakest link in your cybersecurity strategy? It’s not your firewall or antivirus software but your people. Social engineering targets human behavior and tricks you and your employees into giving away ...

Most Workers Overestimate Their AI Abilities

How much do your employees know about AI?  If you think you have a team of experts on staff, you might want to look closer. A recent study from Pluralsight found that ...

Businesses Still Use Weak Passwords — And It’s a Huge Risk

Can you imagine spending years building your business, only to have it compromised in seconds because you decided to use “password” as your login code? You might be thinking, “Who would do ...

How AI and Chatbots Are Changing Customer Service

Customer service can make or break your business’s reputation. Your customers expect quick, efficient, and helpful responses, and not always during regular business hours. This is where AI chatbots in customer service ...

Business Process Automation: What It Is and Why It Matters

Do you and your team feel bogged down by repetitive tasks? Business process automation is the key to reclaiming your time. Many establishments across various industries already leverage it to fine-tune operations. ...

Ransomware and Resilience: Preparing Your Business for Cyber Threats

What would you do if cybercriminals held your company data hostage? Unfortunately, these incidents are becoming more commonplace. Prepare for the growing threats. Keep reading to learn more about ransomware and resilience. ...

Complex Cybersecurity Language Blocks Progress

Why does talking about cybersecurity feel like decoding another language? Obscure terms can leave even the most tech-savvy professionals scratching their heads. Business owners need to take action before their operations take ...

Employees Demand More AI Integration in the Workplace

Being a company owner in the 21st century means staying up-to-date with all technological advancements in the business realm. That includes artificial intelligence and machine learning, which take the world by storm. ...

Office Mandates Are Driving Top Talent Away

The good news is that the old way of life is starting to seep back in, replacing the “new normal” lifestyle that originated in 2020. Masks are no longer mandated, and people ...

Public Wi-Fi Risks: Protect Your Data Now

Your employees and customers have all visited stores and cafes or navigated public transportation systems offering patrons free Wi-Fi. Most people have happily connected to these networks, hoping for a faster connection ...

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Latest Articles

Using AI To Improve Customer Service and Retention

Posted by MYDWARE IT Solutions Inc. On
Using AI To Improve Customer Service and Retention

Windows 10 Is Running Out of Time—And It Could Cost Your Business Big

Posted by MYDWARE IT Solutions Inc. On
Windows 10 Is Running Out of Time—And It Could Cost Your Business Big