Voice Technology: Transforming Customer Interaction and Service
How many times have you had your hands full and asked Siri, Alexa, your Google Assistant, or another AI to take certain actions for you (or at least remind you to do them later)? Not …
Smart Contracts: Enhancing Business Agreements and Transactions
One challenge for businesses today is finding ways to remain ahead of the competition while managing ever-increasing costs. Improving efficiency is one effective strategy for addressing these obstacles, and that often means embracing innovative new …
New Features for Google Meet Mobile Calls
It may be hard to imagine now, but it wasn’t long ago that video calling was something we only saw in futuristic science fiction movies. Today, seeing someone on the phone or computer screen during …
Voice Technology: Transforming the Customer Service Landscape
The modern consumer has grown to expect fast, efficient customer service whenever they need it. Businesses that fail to tick the right boxes as far as customer service is concerned often find themselves in an …
Introducing Proton AI Writing Tool — A Fast and Efficient Way To Write Emails Better
For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use it for collaboration efforts. However, emails are the modern-day version of hand-written letters; …
Digital Transformation: How Traditional Businesses are Thriving in the Digital Age
At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring in customers. Now, especially in the recent decade, technological advancements have paved the …
The Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams
Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote workers tune in from different …
AI-Powered Customer Service: Elevating the Customer Experience
In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they want as soon as possible. …
Decoding the Influence of Technology on Customer Behavior
With remote marketing and purchasing platforms becoming more popular, consumers have been drastically switching to online shopping in recent years, many preferring it over going to stores. One of the main reasons is the influence …
Hackers Are Using Clever Techniques To Trick Windows Users Into Opening Malicious Websites
As a savvy business owner and Microsoft Windows user, you always update your browser and only visit secure websites. But do your employees exercise the same level of caution? If not, your data could be …
